DigiPunch FAQ
 

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Copyright © 2004
by Polaris Computing.
All rights reserved.

 

                                   DigiPunch Frequently Asked Questions

Questions
1. How do I install DigiPunch?
  2. Can I install DigiPunch on a peer-to-peer network?
3. What is the password to DigiPunch?
4. Can I run DigiPunch on more than one standalone PC's?
5. Why isn't the PC able to run DigiPunch on the network after Windows is upgraded to XP?
6. Can I install the 16-bit version on 32-bit Windows PC's?
7. Can employees be transferred from to a different department in the middle of pay period?
8. How do I insert and delete time stamps in the system?
9. Why does the program print only part of the data from time cards?

Answers
  1. How do I install DigiPunch?
   Please click [here] to see the answer.
 
2. Can I install DigiPunch on a peer-to-peer network?
  Yes.  There are two things you need to pay attention to.

1.  The paths to the database must be the same for all the stations. Therefore, you might need to map the database directory differently, or use the DOS SUBST command to substitute the directory name with a drive letter on the host PC to make the paths the same.

2.  BDE's "LOCAL SHARE" must be "TRUE".  Go to Control Panel->BDE Administrator.  On the Configuration tab, select System->INIT to set this value.
 

3. What is the password to DigiPunch?
  DigiPunch comes with the default password CLOCK.  The user can change it later.
 
4. Can I run DigiPunch on more than one standalone PC?
  Yes, Polaris Computing allows the user to run multiple installations of DigiPunch with one license.  But it might be inconvenient for the user if he needs to combine the data, such as when importing it into a payroll system. Multiple installation with one license may require extra steps for the user to combine the data.  It will be much easier if each installation has its own license.
 
5. Why isn't the PC able to run DigiPunch on the network after Windows is upgraded from 98 to XP?
  Most likely, it's caused by the difference in Windows networking mapping results.  Windows 3.1, 95, 98, and ME treat mappings differently than NT, 2000 and XP.  For example, when a directory is mapped to a letter, say H:=VolABC:\\DirXYZ, H:\DirXYZ is a valid directory for Windows 3.1, 95, 98 and ME, but invalid for NT, 2000 and XP.  To solve this problem, simply map the letter to the root of that volume on the XP PC, for example, H:=VolABC:.

Note that DigiPunch is fully compatible with XP, and it can run on PC's with different versions of Windows on the same network.
 

6. Can I install the 16-bit version on 32-bit Windows PC's?
  Yes, and you can install it on PC's with different versions of Windows on a network.  For example, you can install DTC on Windows 3.1 PC's to lower your equipment cost, and DM can be installed on managers' PC's which likely run 32-bit Windows.
 
7. Can employees be transferred to a different department in the middle of pay period?
  Yes. Be sure to check the overtime figures for the employee for that week, because the system does not know which department is responsible for the overtime hours.
 
8. How do I insert and delete time stamps in the system?
  Sometimes you need to edit time cards (to insert or delete time stamps).  Please follow the steps listed below to edit time cards:

    1.  Start DigiPunch Manager.
    2.  Select "Hours" on the menu bar.
    3.  Select "Correct Time Card Errors" in the dropdown list.
    4.  Enter your password.
    5.  Highlight an employee record and click on the "Ok" button.
    6.  Then you should be able to insert and delete time stamps for the selected employee.
 

9. Why does the program print only part of the data from time cards?
  DigiPunch works automatically according to the system settings.  It groups data using the cut-off days set in the system.  To change this setting, please do the following:

    1.  Start DigiPunch Manager.
    2.  Select "Maintenance" on the menu bar.
    3.  Select "System Setup" in the dropdown list.
    4.  Enter you password.
    5.  Select work period length.
    6.  Then select period ending day.
    7.  For two-week work period, enter the date of the ending day for the current work period.